FAQs

❓ Frequently Asked Questions

📏 What sizes are available?

Most Silly Season™ rugs are available in two sizes:

Medium: 60 × 60 cm
Large: 100 × 100 cm

The following designs use a rectangular shape:

High Score™ 🎮

  • Medium: 40 × 60 cm
  • Large: 80 × 100 cm

Good Fat™ 🥑

  • Medium: 40 × 60 cm
  • Large: 80 × 100 cm

🚚 How long does shipping take?

We process all orders within 1–2 business days.

Once dispatched, delivery typically takes 4–7 business days, depending on your location.

You'll receive tracking information as soon as your order ships.

🌍 Where do you ship?

We currently ship to the United States, Canada, Australia, New Zealand, Austria, Belgium, Croatia, Czechia, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Poland, Portugal, Slovakia, Spain, Sweden and Switzerland.

More countries may be added in the future as Silly Season™ continues to grow.

🧼 How do I clean my rug?

Our rugs are designed to be low-maintenance and easy to care for.

For everyday cleaning, simply vacuum as needed. For spills or marks, spot clean with a damp cloth and mild detergent.

Always allow the rug to air dry completely before use.

🏠 Are the rugs suitable for all floor types?

Yes. Silly Season™ rugs can be used on most indoor floor surfaces including timber, laminate, vinyl, tile and carpet.

🎨 Will the colours look exactly like the photos?

We do our best to ensure product images accurately represent each design.

However, colours may appear slightly different depending on your device, screen settings and lighting.

💳 What payment methods do you accept?

We accept all major credit and debit cards, along with popular express checkout options such as PayPal.

🔄 What is your return policy?

If you're not completely happy with your order, contact us within 30 days of delivery and we'll be happy to help.

Please see our Returns Policy page for full details.

📦 Can I track my order?

Absolutely.

As soon as your order ships, you'll receive a tracking email so you can follow its journey right to your door.

💬 How can I contact Silly Season™?

You can reach our friendly team anytime through our Contact page.

We'll get back to you as soon as possible and are always happy to help.

🤔 Why is it called Silly Season™?

Because life's too short for boring décor.

We believe your home should reflect your personality, make you smile and occasionally leave your guests wondering what on earth they're looking at.